Refund Policy

Refund Policy

1. Refunds are available for eligible products purchased from TrustVala.com, subject to the conditions below.
2. Customers must submit a refund request within a reasonable time after delivery.
3. Products must be returned unused, undamaged, and in original packaging along with all accessories.
4. Refunds are processed only after the returned item has been received and inspected by our team.
5. If a product is damaged, defective, or incorrect, customers must report the issue promptly after delivery.
6. Shipping and handling charges are non-refundable.
7. Approved refunds will be issued to the original payment method or an alternative method, if applicable.
8. TrustVala.com reserves the right to approve or reject refund requests.